Customer ordered medium iced decaf latte and everything bagel with veggie cream cheese in person. Customer ordered portabello sandwich and grilled turkey sandwich over phone. Customer said strength contained in his dog’s forepaws was hard to believe. Customer ordered medium hot chocolate, large iced americano, and three bagels with butter (family going to renaissance fair) in person. Customer ordered small orange juice, small cider, large coffee, and a medium latte. (I recall that order extremely clearly now, but at the time, having ten open bagel faces in front of me, and wrestling with questions of what bagel spread was to go on which bagel face, I found myself confused as to which drink went with which size, though I’d just been told this, and told it again; and when I couldn’t recall the proper drink size, I suddenly started to question the proper drink type… as if all the bagels and all the drinks, which had formerly appeared in an orderly shelf in my mind, first to last, had now been tossed into a trash can of my mind, and I was looking into the can, which was filled with a lot of other things too, trying to discern concretely what was there and the proper order. As a result, I’d needed to ask him to repeat this fairly straightforward drink order several times.) Customer was army brat, had lived here fifty years since she was seventeen, wearing seasonal dress.