Customer’s expressed view: masks were about people liking to control and manipulate others. Attendant’s unexpressed view: customer thought rules were for dumb normal people, not him.

Person appeared and sat outside to work at computer without purchasing anything. Attendant thought “– unless a customer needs the seat.” 45 minutes later, a customer needed the seat, so attendant went out and said something to the person. The person responded that he had been there and purchased something in the morning and felt he still had a right to the seat. “I have no problem with that at all,” he’d boldly asserted to the attendant. Attendant agreed, explained he couldn’t have known he’d been a customer earlier, and went back in.

(Non-altercations with customers galore at Chance Sweepings.)

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